Shipping + Returns

When will my order ship?

Please allow us 2-4 working days to package your order with love and care prior to shipping. Once your item has been shipped, you will receive an email with the tracking link so you can follow its journey from us to you! Please email us if you have any concerns at hello@oneself.store ♡

How do I clean my yoga mat and wash my towels?

Yoga Mats: We recommend a diluted solution of oil-free soap or vinegar & warm water on a microfiber towel

Mat/Hand Towels: Wash separately before first use. We recommend machine washing on a cool setting and tumble dry on low (do not use bleach, dryer sheets, or softener). Washing separately and tumble drying on low will prevent pilling. 

My mat towel seems a little big?

No biggie! If your mat towel seems a little big for your liking, we recommend machine washing (separately) with warm water and heat tumble dry. We purposefully manufacture our towels to be slightly larger than our mats to compensate for wash/dry shrinkage and allow a little give between snaps.

What is your return policy?

We understand that sometimes mistakes happen or you may change your mind. That’s why you can return unopened items, in their original condition (including any sticker seal on mats or clear plastic for towels), within 14 days of the date you received them for a refund. Shipping charges from your original order and return shipping costs are non-refundable. We recommend using tracked shipping, as we cannot issue refunds for items that don’t arrive. To return an item, please contact our customer support team (hello@oneself.store) to obtain a return request, then send the securely packaged item with the slip to the address provided by our customer care team.